Top Customer Success Jobs in Seattle, WA

As a Senior Technical CSM, you will drive AI adoption, manage enterprise clients, and lead customer-centric technical solutions while ensuring process improvement.

The Enablement Lead coordinates with cross-functional teams to enhance operations, drive improvements, and manage projects within Law Enforcement Operations.

The IT Asset Management Data Analyst at SoFi will configure and maintain ServiceNow modules, ensuring data integrity and governance while optimizing IT asset lifecycle management through automation and reporting.

Design and develop sales training strategies, build curriculum, and improve learning programs in a fast-paced environment. Engage with sales teams to enhance learner experiences and align educational goals.

The role involves collaborating with various teams to demonstrate ROI for prospective customers, manage program value, and drive partnerships while aligning stakeholders on core business values.

Manage day-to-day operations of the Level 1 Customer Support team, providing coaching and mentoring, handling escalations, and improving team productivity.

Manage complex commercial claims, coordinate investigations, negotiate settlements, and analyze claims activities while maintaining regulatory knowledge and providing guidance to junior staff.

Lead impactful projects enhancing customer service quality, manage client relationships, mentor junior staff, and drive innovative solutions in customer operations.

The Director of Account Management will lead and expand partnerships in Latin America, driving strategic initiatives and managing executive-level relationships with banks and fintechs to enhance growth.

The Bare Metal Support Engineer provides support and maintenance for CoreWeave's GPU fleet, collaborating with customers and engineering teams, diagnosing issues, and improving hardware and software performance.

The Principal Customer Success Manager will lead customer engagement, oversee delivery resources, and drive adoption of MongoDB products, ensuring customer satisfaction and retention.

Manage post-sales revenue growth for mid-market merchants in the payments sector, driving partnerships and strategic account management.